strategize.
In the Strategy phase, our goal is to ensure that the proposed software solutions effectively address your company's actual business problems and facilitate scalability. We achieve this by thoroughly understanding your company, its processes, and its pain points, enabling us to define your business goals and determine the best path to achieve them.
In the Strategy phase, our goal is to ensure that the proposed software solutions effectively address your company's actual business problems and facilitate scalability. We achieve this by thoroughly understanding your company, its processes, and its pain points, enabling us to define your business goals and determine the best path to achieve them.
Discovery
During interactive workshops with project stakeholders, we uncover valuable qualitative insights about your business goals and pain points. We explore areas like value generation, growth potential, and process efficiency. Additionally, we dive into user interactions, motivations, and expectations. By summarizing these findings, we create a visual map of the results.
Prioritization
During this step, we will work closely with your organization to gather quantitative insights on the value of specific processes or requirements to end users or customers. We analyze the results, challenge assumptions, and assist you in determining the optimal cost-to-benefit strategy.
Research
We document the workflows of processors and glean behavioral insights on the value streams identified in discovery. We look at the habits of users and how they perform their work, identifying possible inefficiencies along the way.
DELIVERABLES
- Visual representation showcasing business goals, customers’ needs, and current business processes
- Compiled and summarized results gathered from employee and customer interviews
- Map outlining documented processes and identified areas of value generation and potential waste
- Written roadmap detailing the necessary production and design requirements
design.
Equipped with a deeper understanding of the business goals, customer needs, and existing processes, the design phase can kick off from a strong foundation. This is where our team remaps your existing processes and creates a prototype based on the identified needs.
With each iteration, we set up an agile, continuous feedback loop that includes usability testing and feedback from stakeholders and users. We loop in our developers early on to ensure the designs proposed for your system are ideal from a technical perspective.
Equipped with a deeper understanding of the business goals, customer needs, and existing processes, the design phase can kick off from a strong foundation. This is where our team remaps your existing processes and creates a prototype based on the identified needs.
With each iteration, we set up an agile, continuous feedback loop that includes usability testing and feedback from stakeholders and users. We loop in our developers early on to ensure the designs proposed for your system are ideal from a technical perspective.
Revised Workflow Mapping
Armed with the workflows identified in research and our expertise on best-practices, our team then draws attention to improvements that will increase value and decrease waste.
Prototyping
To ensure the solution aligns seamlessly with your real-life workflow, we design a prototype that undergoes validation with end users. Each step of the workflow is transformed into a low-fidelity wireframe prototype, with close collaboration between our team and the development team to ensure technical feasibility and practicality.
Usability Testing
Once a working prototype of the software is approved by stakeholders, it’s time to conduct a series of usability tests. You will work with us to identify a list of participants for the test, and based on the results, we will document potential areas for improvement and make changes where necessary.
Visual Design
The low-fidelity prototype design is then elevated by incorporating a beautiful UI, graphics and icons, and a reflection of the organization’s visual brand. This high-fidelity prototype more accurately depicts the end result of the software.
DELIVERABLES
- Revised workflow map
- Low-fidelity prototype
- Usability tests and results
- High-fidelity, branded design
- Engineering estimates and development roadmap
develop &
implement.
Our agile approach to development and implementation includes collaborative roadmap planning, automated testing, QA of code and functionality, and release of your approved software. The developers work under a DevOps model, utilizing automation processes as much as possible and collaborating across development and implementation in order to ensure the fastest possible deployment.
As features pass our rigorous process, stakeholders can monitor progress in real-time and approve release candidates. This puts you in full control of your project, priorities, and decisions.
Our agile approach to development and implementation includes collaborative roadmap planning, automated testing, QA of code and functionality, and release of your approved software. The developers work under a DevOps model, utilizing automation processes as much as possible and collaborating across development and implementation in order to ensure the fastest possible deployment.
As features pass our rigorous process, stakeholders can monitor progress in real-time and approve release candidates. This puts you in full control of your project, priorities, and decisions.
Plan
Each development cycle starts with a collaboration between stakeholders, the design team, and developers and continues through each sprint. As development progresses, we apply agile principles and maintain flexibility to adjust this roadmap to meet changing business goals.
Build
Our US-based senior engineers build your featureset using best in class methodologies and strictly adhere to your requirements. You will receive a consistent, easy-to-understand, testable, reusable, secure, and well-documented code base.
Test
As code is written, developers upload it to a code hosting platform (GitLab, GitHub, TFS, etc.), which tests the code and generates reports from the results. If any feature fails to meet the requirements in these automated tests, the entire team is alerted so the problem can be identified and addressed before continuing to a release.
Release
Once the software is successfully tested and built through our automation tools, we release the software to your users through an automated pipeline. You will be in control of your release through tools that enable you to monitor the progress of your application in real time and, if desired, approve releases as they become available.
DELIVERABLES
- Continuous, automated testing for quality assurance
- Fully-built software via our automated pipeline
- Access to monitoring tools and alerts
- Your product in the hands of your users
scale.
For many software solutions, the first implementation is just the beginning. If your project has gone through our first three phases, your system is already primed for new integrations as needed. Say goodbye to the frustrations of innovation difficulties or sluggish performance resulting from a poorly built code base when you choose our process.
Enterprise Software solutions often need to evolve alongside company growth, accommodating new teams, departments, and processes driven by increased revenue. Similarly, SaaS products may experience rising popularity and user demands for additional features. To stay competitive in a growing industry, your SaaS solution may require expanding capabilities or launching on new platforms, such as adding Android to an existing iOS presence. By reevaluating the customer journeys and product roadmaps developed in phases 1-3, we can uncover further enhancements and optimizations for your software.
While some companies may possess internal capabilities to handle new integrations, we are readily available to provide assistance during this phase if desired or needed.
For many software solutions, the first implementation is just the beginning. If your project has gone through our first three phases, your system is already primed for new integrations as needed. Say goodbye to the frustrations of innovation difficulties or sluggish performance resulting from a poorly built code base when you choose our process.
Enterprise Software solutions often need to evolve alongside company growth, accommodating new teams, departments, and processes driven by increased revenue. Similarly, SaaS products may experience rising popularity and user demands for additional features. To stay competitive in a growing industry, your SaaS solution may require expanding capabilities or launching on new platforms, such as adding Android to an existing iOS presence. By reevaluating the customer journeys and product roadmaps developed in phases 1-3, we can uncover further enhancements and optimizations for your software.
While some companies may possess internal capabilities to handle new integrations, we are readily available to provide assistance during this phase if desired or needed.
POTENTIAL DELIVERABLES
- Additional integrations
- Additional features
- Expansion of customer base
- Launch on another platform
- New monetization strategies
Our process drives results. Review the impact our clients have experienced.
AlarisHealth & Fitness Club Software
Alaris reduced the time spent on admin support tasks by 90% and the number of support requests by 85% with custom cloud-based software.
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Integrity BillingHealthcare Insurance Billing Verification Software
Integrity Billing's web-based app reduced time needed to verify benefits by 36% and streamlined complex processes. It won some cool awards too.
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National Retail Company(Protected under NDA)
Reducing technician servicing time by 50%, the custom iOS app saved approximately $1M annually for this national retail company.
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Global Sportswear BrandSportswear Ecommerce
For this renowned sportswear brand, the Proof of Concept app we developed tackled all C-suite concerns head-on, delivering flawless integration with their existing back-end system.
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Xcite AutomotiveAutomotive Logistics and Marketing
This automotive marketing company leveled up with custom software, reducing upload time for photos by 75% and eliminating miscommunication in data reporting.
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OUTO.MEFood and Beverage Delivery for Hotels and Resorts
Hotels and resorts nationwide experienced a 40% decrease in staffing needs and 107% increase in pool area sales when using the OUTO.ME mobile app.
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